Thank you for shopping at Locs By Lillian. This shipping policy outlines the terms and conditions related to the shipping and delivery of your orders.
We currently ship to the following destinations:
If your location is not listed, please contact us at [Your Email Address] to inquire about potential shipping options.
Order processing time refers to the time it takes for us to prepare your order for shipment. This typically takes 1-3 business days, but may vary depending on product availability and order volume. Please note that processing time does not include shipping time.
We offer the following shipping methods:
Please note that delivery times are estimates and may be affected by factors beyond our control, such as weather conditions, customs delays, and carrier issues.
Shipping costs are calculated based on the weight of your order, shipping destination, and selected shipping method. The shipping cost will be displayed at checkout before you complete your purchase.
We may offer free shipping promotions for orders over a certain amount. Please check our website or promotional materials for current offers.
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the status of your shipment on the carrier’s website.
For international orders, you may be subject to customs duties, taxes, and fees imposed by your country’s customs authorities. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost. Please check with your country’s customs office for more information.
Please ensure that you provide a complete and accurate shipping address at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses. If you need to update your shipping address after placing an order, please contact us immediately at [Your Email Address]. We will do our best to accommodate your request, but we cannot guarantee that we will be able to make changes once the order has been processed.
If your order is lost or damaged during shipping, please contact us at [Your Email Address]. We will work with the carrier to investigate the issue and resolve it as quickly as possible. Depending on the circumstances, we may offer a replacement, refund, or store credit.
If you have any questions or concerns about our shipping policy, please contact us at:
Locs By Lillian
[Your Email Address]
[Your Phone Number]
