This privacy policy describes how Locs By Lillian collects, uses, and shares personal information of users of our website, https://www.locsbylillian.com.
1. Information We Collect
We collect the following types of information:
- Information You Provide Directly: We collect information you provide directly to us, such as your name, email address, postal address, phone number, and payment information when you create an account, place an order, subscribe to our newsletter, or contact us.
- Information Automatically Collected: We automatically collect some information about you when you use our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We use cookies and similar technologies to collect this information.
2. How We Use Your Information
We use your information for the following purposes:
- To Provide and Improve Our Services: We use your information to operate, maintain, and improve our website and services, including processing orders, providing customer support, and personalizing your experience.
- To Communicate with You: We use your information to communicate with you about your orders, account, and our products and services. This includes sending you emails, newsletters, and promotional materials. You can opt-out of receiving promotional emails at any time.
- To Prevent Fraud and Abuse: We use your information to detect, investigate, and prevent fraudulent transactions and other illegal activities.
- To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We may share your information with the following categories of recipients:
- Service Providers: We share information with third-party service providers who help us operate our website, process payments, fulfill orders, send emails, and provide customer support. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
- Business Partners: We may share information with our business partners to offer you products or services that may be of interest to you.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
4. Cookies and Similar Technologies
We use cookies and similar technologies to collect information about your browsing behavior and preferences. Cookies are small data files stored on your device that enable us to recognize you when you return to our website. You can control cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our website.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include using encryption, firewalls, and secure socket layer (SSL) technology. However, no method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
7. Your Rights
You have the following rights with respect to your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
- Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
To exercise these rights, please contact us at [Your Email Address].
8. Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [Your Email Address]. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will post any changes on our website and update the “Last Updated” date above. Your continued use of our website after the posting of changes constitutes your acceptance of the updated privacy policy.
10. Contact Us
If you have any questions about this privacy policy, please contact us at:
Locs By Lillian
[Your Address]
[Your Email Address]
[Your Phone Number]
